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Terms and conditions of use

Terms of Service

Last Updated: 12 August 2025

Welcome to ZEHN56. These Terms of Service explain the rules for using our website, purchasing our digital and physical products, and accessing our services. By using zehn56.com or purchasing from us, you agree to these terms.

Quick Summary: We want you to understand your rights and responsibilities when using ZEHN56. This document covers how you can use our products, what we expect from users, and how we handle various situations. If you have questions, please contact us at hello@zehn56.com.

Table of Contents

  1. About These Terms
  2. Who Can Use Our Services
  3. Your Account and Orders
  4. Our Products and Services
  5. Digital Content Licensing
  6. Physical Products
  7. Payment and Pricing
  8. User Conduct
  9. Intellectual Property
  10. Third-Party Services
  11. Privacy and Data
  12. Disclaimers and Warranties
  13. Limitation of Liability
  14. Changes and Termination
  15. Legal Details
  16. Contact Information

1. About These Terms

ZEHN56 is operated by Aanberg Ltda. When we say "ZEHN56," "we," "us," or "our," we mean Aanberg Ltda and the zehn56.com website.

These Terms of Service work together with our Digital Content License Agreement Terms and other policies referenced throughout this document.

When These Terms Apply

These terms apply to everyone who:

  • Visits our website
  • Creates an account
  • Purchases digital or physical products
  • Uses our services in any way

Changes to These Terms

We may update these terms to reflect changes in our services or legal requirements. When we make significant changes, we'll notify you by email or through a notice on our website. Your continued use of our services after changes take effect means you accept the updated terms.

2. Who Can Use Our Services

Age Requirements

You must be at least 18 years old to use our services. If you're under 18, you can use our services only with permission and supervision from a parent or guardian.

Account Responsibility

When you create an account or make a purchase, you're responsible for:

  • Providing accurate and complete information
  • Keeping your account information up to date
  • Maintaining the security of your account
  • All activities that occur under your account

3. Your Account and Orders

Order Processing

We reserve the right to:

  • Refuse or cancel any order for any reason
  • Limit quantities on purchases
  • Verify your information before processing orders
  • Cancel orders that appear fraudulent or violate these terms

Account Information

You agree to:

  • Provide current, accurate information for all purchases
  • Update your email address and payment information promptly
  • Notify us of any unauthorized account use

4. Our Products and Services

Digital Products

Our digital content includes nature videos, audio files, and related media delivered through secure download links. Digital products are available immediately upon payment confirmation.

Physical Products

Our physical products are created using print-on-demand technology, meaning each item is produced specifically for your order. This includes prints, canvases, and home décor featuring images from our digital content.

Product Availability

  • Digital products have unlimited availability
  • Physical products depend on our production partners
  • We may discontinue products at any time
  • Prices are subject to change without notice

5. Digital Content Licensing

When you purchase digital content, you receive specific usage rights based on your license type. Please review our Digital Content License Agreement for complete details.

License Types

Personal License: For personal, non-commercial use only

  • Download and enjoy for personal viewing
  • Cannot be used in commercial projects
  • Cannot be redistributed or resold

Commercial License: For business and commercial projects

  • Use in websites, presentations, and marketing
  • Cannot redistribute or resell original files
  • Subject to specific usage guidelines

Important Restrictions

Regardless of license type, you may not:

  • Claim ownership of our content
  • Reverse engineer or modify our files
  • Use content in ways that compete with our business
  • Violate copyright or other intellectual property laws

6. Physical Products

Production Process

Physical products are created using print-on-demand technology, which means:

  • Items are produced after you place your order
  • Production typically takes 3-5 business days
  • Each item is created specifically for you
  • Colors may vary slightly from digital displays

Quality Standards

We work with trusted production partners to ensure quality, but:

  • Minor variations in color and texture are normal
  • We cannot guarantee exact color matching to digital displays
  • Production quality depends on our third-party partners

7. Payment and Pricing

Pricing

  • All prices are listed in USD unless otherwise specified
  • Prices include applicable taxes where required
  • Shipping costs are calculated separately for physical products
  • Prices may change without notice

Payment Processing

  • We accept payments through PayPal and other secure methods
  • Payment is required before product delivery
  • Your payment information is processed securely through third-party providers

Billing Issues

If you notice billing errors or have payment questions, please contact us at hello@zehn56.com with your order details.

8. User Conduct

Acceptable Use

When using our services, you agree not to:

  • Use our products for illegal purposes
  • Violate copyright or other intellectual property laws
  • Transmit malicious code or viruses
  • Interfere with our website's security or functionality
  • Attempt to access other users' accounts or information

Content Submissions

If you submit comments, feedback, or other content to us:

  • We may use your submissions without compensation
  • You retain ownership of your original content
  • You grant us permission to use, edit, and distribute your submissions
  • Your submissions must not violate others' rights or contain harmful content

9. Intellectual Property

Our Rights

All content on zehn56.com, including images, videos, text, and designs, is protected by copyright and other intellectual property laws. This includes:

  • Original nature photography and videography
  • Website design and functionality
  • Product descriptions and marketing materials
  • Logos, trademarks, and branding elements

Your Rights

When you purchase our products, you receive the specific usage rights outlined in your license agreement. You do not receive ownership of our intellectual property.

10. Third-Party Services

External Tools and Links

We may provide access to third-party tools or link to external websites. These are provided for your convenience, but:

  • We don't control or endorse third-party services
  • Use of third-party tools is at your own risk
  • Third-party terms and policies apply to their services
  • We're not responsible for third-party content or actions

Production Partners

For physical products, we work with print-on-demand partners who handle production and shipping. While we select partners carefully, we cannot guarantee their services beyond our direct control.

11. Privacy and Data

Your privacy is important to us. Our collection and use of personal information is governed by our Privacy Policy. Key points include:

  • We collect information necessary to provide our services
  • We protect your information using industry-standard security measures
  • We don't sell or rent your personal information to third parties
  • You have rights regarding your personal data

For complete details, please review our Privacy Policy.

12. Disclaimers and Warranties

Service Availability

We strive to keep our services available, but we cannot guarantee:

  • Uninterrupted access to our website
  • Error-free operation of all features
  • Compatibility with all devices and browsers
  • Permanent availability of any specific product

Product Quality

While we work to ensure quality:

  • Digital products are provided "as is"
  • Physical products may have minor variations
  • We cannot guarantee that products will meet your specific expectations
  • Color accuracy may vary between displays and printed materials

External Factors

We are not responsible for issues caused by:

  • Internet connectivity problems
  • Device compatibility issues
  • Third-party service interruptions
  • Force majeure events beyond our control

13. Limitation of Liability

Scope of Liability

To the fullest extent permitted by law, ZEHN56 and Aanberg Ltda will not be liable for:

  • Indirect, incidental, or consequential damages
  • Lost profits, revenue, or business opportunities
  • Data loss or corruption
  • Service interruptions or delays
  • Actions of third-party service providers

Maximum Liability

In any case, our total liability to you will not exceed the amount you paid for the specific product or service that caused the issue.

Exceptions

Some jurisdictions don't allow limitations on liability for certain types of damages. In those areas, our liability is limited to the maximum extent permitted by law.

14. Changes and Termination

Service Changes

We may modify or discontinue our services at any time, including:

  • Adding or removing features
  • Changing pricing structures
  • Updating product offerings
  • Terminating specific services

Account Termination

We may suspend or terminate your access if you:

  • Violate these terms
  • Use our services for illegal purposes
  • Engage in behavior that harms our business or other users
  • Fail to pay for products or services

You may also terminate your account at any time by contacting us or simply stopping use of our services.

15. Legal Details

Governing Law

These terms are governed by the laws of Chile, Republic of. Any disputes will be resolved according to Chilean law.

Dispute Resolution

We encourage resolving any issues through direct communication. If formal legal action becomes necessary, it will be subject to the jurisdiction of Chilean courts.

Severability

If any part of these terms is found to be unenforceable, the remaining portions will continue to apply.

Complete Agreement

These Terms of Service, together with our Privacy Policy and Digital Content License Agreement, constitute the complete agreement between you and ZEHN56.

16. Contact Information

Questions About These Terms

For questions about these Terms of Service or any aspect of our services:

Email: hello@zehn56.com

Response Time: We typically respond within 24 hours during business days.

Specific Inquiries

  • Order Issues: Include your order number for faster assistance
  • Technical Support: Describe your device and browser when reporting problems
  • Licensing Questions: Reference the specific product and intended use

Business Address: Aanberg Ltda, Colon 352, OF 318, La Serena 1710047 Coquimbo, Chile.

Thank you for choosing ZEHN56. We're committed to providing you with peaceful moments of natural beauty through our carefully curated digital and physical products.