Payment Methods

Last Updated: 09 August 2025

We've made it simple and secure to purchase your ZEHN56 products with multiple payment options designed for your convenience and safety.

Accepted Payment Methods

PayPal

Security: Pay safely through PayPal's secure payment system. Your card information is never shared with or stored by ZEHN56.

Convenience: Use your PayPal balance, linked bank account, or any card saved to your PayPal account.

Processing: PayPal payments are processed immediately, allowing for instant access to digital products and prompt production of physical items.

Buyer Protection: Benefit from PayPal's purchase protection policies for added peace of mind.

Bank Transfer (Chilean Pesos - CLP)

Local Convenience: For customers in Chile or those preferring bank transfers, we accept payments in Chilean Pesos.

Transfer Options:

• Direct bank transfer to our Chilean account
• International transfers via Wise.com or similar providers
• SWIFT transfers from international banks

Required Information:

• Include your order number in the transfer reference
• Bank details will be provided via email after order placement
• Please allow 1-3 business days for bank transfer processing

Order Processing: Your order begins production once the bank transfer is confirmed, typically within 2-3 business days.

Payment Security

Data Protection: We prioritize your financial security and never store payment information on our servers.

Secure Processing: All transactions are processed through encrypted, industry-standard payment gateways.

Privacy: Your payment information is handled exclusively by our certified payment partners and is never shared with third parties.

Payment Processing Timeline

Immediate Processing:

• PayPal: Instant processing and immediate order confirmation

Manual Verification Required:

• Global66: Within 24 hours of payment confirmation
• Bank Transfer: 2-3 business days for transfer verification

Order Updates: You'll receive email notifications at each stage:

1. Order placed and payment pending
2. Payment confirmed
3. Production started (for physical products)
4. Digital products ready for download or physical products shipped

Currency and Pricing

Display Currency: Prices are displayed in USD.

Exchange Rates: For international payments, exchange rates are determined by your chosen payment method at the time of transaction.

Tax Information:

• Chilean Residents: Applicable taxes (IVA) will be added to your order total at checkout
• International Customers: No additional taxes are charged by ZEHN56 (customs duties may apply based on your country's import regulations)

Payment Issues and Support

Failed Payments: If your payment doesn't process successfully, please:

1. Check with your bank or payment provider
2. Ensure sufficient funds are available
3. Verify your payment information is correct
4. Contact us if issues persist

Payment Disputes: For any payment concerns or disputes, please contact us first. We're committed to resolving issues quickly and fairly.

Refund Processing: Approved refunds are returned via your original payment method within 3-5 business days.

Contact for Payment Questions

Email: sales@zehn56.com
Response Time: Within 24 hours during business days
Include: Order number and description of the payment issue

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We're grateful for your trust in choosing ZEHN56. Our flexible payment options ensure that bringing nature's tranquility into your space is accessible and secure, no matter where you are in the world.